1. Product Authenticity

All products featured on our website are carefully chosen and described with accurate information about fabric, color, weave, and craftsmanship. Please note that slight variations in shade or texture may occur due to lighting, photography, or screen display differences.

2. Order Confirmation

After placing an order, customers will receive a confirmation message or email sent to the registered contact details. Orders are processed only after successful payment. We reserve the right to cancel any order due to stock unavailability, payment failure, or other unforeseen reasons.

3. Pricing

All prices are listed in INR and include applicable taxes unless mentioned otherwise. Prices may change without prior notice based on market trends, raw material costs, or promotional offers.

4. Payment Methods

We accept secure payments through trusted gateways, including UPI, debit/credit cards, and other approved online methods. Customers must ensure correct payment details before confirming an order. We are not responsible for failed or incorrect transactions.

5. Shipping Policy

Orders are generally dispatched within 3–7 business days, depending on the delivery location. In rare cases, delays may occur due to courier issues, holidays, or natural causes. Tracking details will be shared once the order is shipped.

6. Return & Exchange

Returns or exchanges are accepted only if the delivered product is damaged, defective, or not as ordered. Items must be returned unused, unwashed, and in their original condition with tags intact within 7 days of delivery. Custom-stitched or altered products are not eligible for return.

7. Usage of Content

All product images, designs, and descriptions on our website and social media platforms are our exclusive property. Any unauthorized use, reproduction, or distribution without prior written consent is strictly prohibited.

8. Privacy Policy

Customer data such as name, address, contact details, and payment information is collected solely for order processing and delivery purposes. We ensure your information is secure and never shared with third parties, except where required by law.

9. Contact Information

For any queries or feedback, please contact us:
+91 9492117577
 kshekeinah@gmail.com