1. Eligibility for Returns

• Returns are accepted only for damaged, defective, or incorrect items.

• Products must be unused, unwashed, and returned in their original packaging with all tags intact.

• Custom-stitched or altered items are not eligible for return.

2. Return Request Period

All return requests must be initiated within 7 days from the date of delivery.

3. How to Initiate a Return

• Contact us at +91 [Your Client’s Number] with your order details and reason for return.

• Our team will assist you with the process and arrange a pickup if applicable.

4. Inspection & Approval

• Returned items are inspected once received.

• If approved, the refund or exchange will be processed accordingly.

5. Refund Process

• Refunds will be credited to the original payment method within 7–10 business days after approval.

• For Cash on Delivery (COD) orders, refunds will be processed through bank transfer or store credit.

6. Non-Returnable Items

Gift cards, discounted items, and clearance products cannot be returned or refunded.

7. Shipping Costs

• If the return is due to our error (defective or wrong item), we will bear the return shipping charges.

• If the return is due to customer preference, shipping costs will be deducted from the refund.

8. Exchanges

Exchanges depend on product availability. If the replacement item is unavailable, a refund or store credit will be provided.

9. Contact for Returns

For return assistance, contact:
 +91 9492117577
 kshekeinah@gmail.com